Patient Service Representative
Company: Aston Carter
Location: Walnut Creek
Posted on: March 15, 2023
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Job Description:
Description:
Taking 30-40 inbound calls a day. Outbound- reschedule for
providers cancels, collect patient contact to reschedule those,
send messages about how to schedule them, insurance calls out.
Schedules, register, and monitors patient appointments and
information. Verifies and updates existing patient accounts and
notifies patient of any changes with their current account or
co-pays. Accurately schedules, cancels, reschedules and confirms
appointments at the time of request. Determines type of appointment
needed within department guidelines and Advance access. Identifies
accepted insurance plans and those requiring referrals. Monitors
the referral report and checks work pools to call patients being
referred to the department. Offers to schedule follow up
appointments, if needed
Skills:
Customer service, Customer support, Email, computer skills, medical
terminology, healthcare industry
Top Skills Details:
Customer service,Customer support,Email,computer skills
Additional Skills & Qualifications:
Must be a highly compliant person. As long as you follow the
prompts in the system, the patients will be taken care of
properly.
Must be able to navigate computers.
Working on multiple monitor.
Experience Level:
Expert Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never
contact you via Gmail, Telegram, or WhatsApp and we'll never
solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients'
capabilities by seeking solvers and delivering solutions to address
today's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit Aston Carter is a company within Allegis Group, a global
leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email for other accommodation options. However, if you have
questions about this position, please contact the Recruiter located
at the bottom of the job posting. The Recruiter is the sole point
of contact for questions about this position.
Keywords: Aston Carter, Walnut Creek , Patient Service Representative, Sales , Walnut Creek, California
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