Health Engagement Consultant (Walnut Creek, CA)
Company: Cigna Health and Life Insurance Company
Location: Walnut Creek
Posted on: January 23, 2023
Job Description:
Job Summary: The Health Engagement Consultant is responsible for
driving consistent wellness program development, guidelines, and
delivery to Cigna Select Buyer Group Clients. - In working with
Cigna Clients with diverse employee populations, this role
identifies the right wellness program mix and the program setting
to educate, engage and activate employees to achieve health
improvement goals. - In partnership with the account management
team, Engagement Consultant recommends the appropriate delivery and
coordination of wellness programs, customer education initiatives,
and monitors effectiveness of the programs. - A core objective of
this position is to facilitate wellness initiatives that educate
and influence employees at the worksite to lead healthy lifestyles.
This role strives to enhance employee consumerism and achieve
customer-centric, utilization goals. -Responsible for consulting
with employers and brokers in the development of strategic health
engagement plans, spearheading customer engagement initiatives,
coordinating awareness and education activities and educating
customers on being a better consumers of healthcare. Engagement
Consultant also presents benefit plan design to our customers at
annual open enrollment meetings.Job Description:This position is
responsible for supporting client wellness objectives and managing
the communication and execution of these initiatives/tactics to
ensure successful implementation and desired results.The Health
Engagement Consultant will research and respond to Cigna health
information and wellness plan inquiries and proactively
communication of all changes, problems, and issues that may occur.
May act as a liaison between wellness team and billing department,
marketing department, outside customers, and vendors. Will apply
standard techniques and procedures to routine instructions that
require professional knowledge in specialist areas and provide
standard professional advice and creation of initial
reports/analysis for review.
- Assess client's employee health challenges and objectives,
helping to design a strategic multi-year wellness program that is
customized to their workforce, goals and budget. - The assessment
will utilize health assessment data, organizational assessment data
and in addition to factor in claim/utilization data, employee
survey data, or other data as appropriate. -
- Consult with client to convey the importance of the right
framework for an effective wellness program, i.e., leadership
support, a wellness committee, appropriate incentive structure, and
supporting organizational policies related to wellness -
- Coordinate with sales partners to -identify opportunities for
product penetration of existing accounts, potential sales of
ancillary products and strategies to maximize membership
- Provide ongoing analysis and evaluation of client
communication/health/wellness strategies to determine
effectiveness, penetration, and impact to client's total claims and
utilization, biometric data, and employee engagement
- Manage assigned book of business; in addition, manage client
wellness fund that is provided by Cigna (if applicable). This may
include arranging reimbursement to client and payments to vendors
for qualified expenses as needed.
- Execute presentations to clients or brokers to describe and
respond to questions about Cigna's health and wellness offerings,
approach, and results. - May participate in finalist presentations
to provide insight on Cigna's health and wellness
capabilities.
- Responsible for presenting Cigna employee benefits for all new
and renewing groups on an annual basis. Coordinates and deliver
client and customer education sessions and benefit education
meetings.
- Refer, or delegate questions, issues, and problems to
appropriate Cigna resources on a wide range of products as they
relate to the assigned book of business
- Provide active support to Sales growth and persistency targets
at market levelQualifications:
- This position is based in Glendale, CA. Candidates must be able
to travel in and around this geographic area to attend
client-facing engagements (30-35%).
- 2 or more years preferred experience in client facing,
corporate health promotion program design
- Proficient oral and written communication skills
- Possess problem solving and analytical skills; attention to
detail and proven ability to manage set timelines
- Ability to foster collaboration, value others perspectives and
gain support and buy-in for organizational proposals
- Proven ability to function in a heavily matrixed
environment
- Possess knowledge of Excel, Word and PowerPoint
- Proven ability to present in group setting with technology
platforms (Cisco Web Ex, WebEx Meeting applications) -
- Must be willing to travel to local and remote clients/customers
and trainings/meetings as needed (30-35%); overnight travel may be
required; markets may varyIf you will be working at home
occasionally or permanently, the internet connection must be
obtained through a cable broadband or fiber optic internet service
provider with speeds of at least 10Mbps download/5Mbps upload.For
this position, we anticipate offering an annual salary of 58,000 -
96,600 USD / yearly, depending on relevant factors, including
experience and geographic location.This role is also anticipated to
be eligible to participate in an annual bonus plan.We want you to
be healthy, balanced, and feel secure. That's why you'll enjoy a
comprehensive range of benefits, with a focus on supporting your
whole health. Starting on day one of your employment, you'll be
offered several health-related benefits including medical, vision,
dental, and well-being and behavioral health programs. We also
offer 401(k) with company match, company paid life insurance,
tuition reimbursement, a minimum of 18 days of paid time off per
year and paid holidays. For more details on our employee benefits
programs, visit .About CignaCigna Corporation exists to improve
lives. We are a global health service company dedicated to
improving the health, well-being and peace of mind of those we
serve. Together, with colleagues around the world, we aspire to
transform health services, making them more affordable and
accessible to millions. Through our unmatched expertise, bold
action, fresh ideas and an unwavering commitment to
patient-centered care, we are a force of health services
innovation. When you work with us, or one of our subsidiaries,
you'll enjoy meaningful career experiences that enrich people's
lives. What difference will you make?Qualified applicants will be
considered without regard to race, color, age, disability, sex,
childbirth (including pregnancy) or related medical conditions
including but not limited to lactation, sexual orientation, gender
identity or expression, veteran or military status, religion,
national origin, ancestry, marital or familial status, genetic
information, status with regard to public assistance, citizenship
status or any other characteristic protected by applicable equal
employment opportunity laws.If you require reasonable accommodation
in completing the online application process, please email:
SeeYourself@cigna.com for support. Do not email
SeeYourself@cigna.com for an update on your application or to
provide your resume as you will not receive a response.Cigna has a
tobacco-free policy and reserves the right not to hire
tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be
considered for employment unless they enter a qualifying smoking
cessation program prior to the start of their employment. These
states include: Alabama, Alaska, Arizona, Arkansas, Delaware,
Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland,
Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah,
Vermont, and Washington State.
Keywords: Cigna Health and Life Insurance Company, Walnut Creek , Health Engagement Consultant (Walnut Creek, CA), Professions , Walnut Creek, California
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