Environmental Services - Business Center Practice Leader
Company: Stantec Consulting International Ltd.
Location: Walnut Creek
Posted on: May 25, 2023
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Job Description:
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- Business Center Practice Leader - Stantec JobsEnvironmental
Services - Business Center Practice Leader - ( 22000488
)DescriptionGrounded in safety, quality, and ethics, our experts
lead their fields and guide our work with rigor, a creative spirit,
and vision for growth. We draw from more than 20 technical
specialties around the globe and are committed to fostering an
inclusive community of diverse talents, backgrounds, and expertise.
We're a place to apply your passion and collaborate with top
environmental talents on work that's critical to our clients and
the communities they support. Join a team that has the environment
down to a science.The Business Center Practice Leader (BCPL) is the
"seller/doer" responsible for leading the pursuit and delivery of
excellent work to our clients. Accountable for the top line, the
BCPL leads the growth of the Business Centers and Stantec's market
position while providing innovative project solutions with
exceptional quality and execution that exceed client expectations.
The BCPL reports to the Regional Sales Leader (RSL).It is the
expectation that all leadership roles have a maximum term of
5-years, with the opportunity to reevaluate at the end of the term
and for the purpose of succession and company growth.Your Key
ResponsibilitiesClient Focus:Responsible for exceeding client
expectations through strong account management across the business
center (BC) geographic market and personally leading accounts for
major clients in the BC.Achieve minimum client and
proposal-specific marketing and business development (M&BD)
sales goals, including internal cross-selling initiatives, target
25% of time.Lead and participate in pursuits and campaigns for
major BC opportunities.Drives the client relationship strategy,
working with Principals and BC leaders to drive strong results in
the client satisfaction survey within the respective BC.Sets the
tone among all leaders in the BC.Business Development and
Collaboration:Actively contributes to win strategies and successful
project execution and becomes involved at a hands-on level in key
pursuits as needed and on projects should issues impacting client
satisfaction or project management best practices escalate and
tracks pursuit success rate and Return on Investment rate on
client-by-client basis.Leads growth of the BC through developing
and leading the business development, key pursuit and sales
strategy and holds Principals accountable to expand our reach and
client base utilizing strong marketing, business development, sales
account management plans.Responsible for developing and managing
the marketing and business development (M&BD) plan for the BC
including cross selling across ES sectors, growth initiatives and
Stantec business lines within the geographic market.Increases
visibility of Stantec by sharing our knowledge and innovation story
through key client engagements to enhance our reputation and drive
revenue.Establish an effective Go/No Go Review process with
Principals and tracks compliance of Go/No Go Process.Partners with
other BCPLs and leaders to drive collaboration on pursuits across
geographies and business lines.Responsible for utilizing and
ensuring the opportunity Pipeline is maintained and monitor to
optimize business development plans and employee utilization
rates.Ensure local marketplace reputation through established
relationships and support of other Stantec Regional Leaders.Develop
and maintain Stantec's Integrated Practice in the specified BC.,
which includes;- The maintenance of a cohesive Stantec brand- Key
client and Account development and maintenance- Market and
community outreach and engagement- Accountable to achieve organic
growth targets of the BCProject Focus:Lead delivery of significant
BC project and program pursuits.Achieve minimum direct utilization
target of 50% for a BC of less than 50 people and 45% for a BC of
more than 50 peopleActively participate including contribution to
written content in major projects in key roles such as Independent
Technical Reviewers, as required.Oversee risk management related to
projects and pursuits including review of contracts, fees, and
proposals on large pursuits and in coordination with the Business
Operating Unit Risk Committee.Practice:Inspires, motivates, and
holds the team accountable for the delivery of innovative design
solutions.Leads or assigns responsibility for oversight of project
delivery, QAQC, discipline excellence and technical quality,
documents quality and best practices in the execution of
work.Responsible for assigning responsibility for design excellence
in all disciplines present in BC to foster innovation, sustainable
design principles and use of technology.Responsible for compliance
with ISO-certified Integrated management System and Project
management (PM) Frameworks.Accountable for achieving > 95% PM
Frameworks compliance from Internal Practice audits.Leads or
assigns responsibility for management, needs assessment and
provision of digital practice, tools, and applications in support
of BC to deliver work.Provide broad leadership influence:Act as a
highly regarded leader, thought partner and a source of counsel and
advice for their BC.Be personally involved in key client
relationships, strategic project pursuits and major project
leadership within the BC.Proactively identify opportunities to
reinforce and further develop Stantec's high-performance culture
with a focus on innovation, speed, and productivity.Foster a
success-oriented, accountable environment within the company.Uphold
a corporate culture that promotes ethical practices, encourages
individual integrity, and focuses on the customer and service
delivery.Provide support through ongoing collaboration with
Business Operating Unit (BOU) Operations, Regional Business and
Sales Leaders (RBL/RSL), Regional Leaders (RL) and Business Center
Operating Leaders (BCOL) regarding resolution of operational issues
identified within the BC.Business and Financial Management:Support
BCOL with the annual budget for the BC, outlining the vision,
focus, and priorities for implementation and setting specific goals
for business performance.Accountable for top line revenue growth
and delivering M&BD spend to budget, the BCPL also supports the
BCOL in meeting established targets net revenue, gross margin,
G&A, and operating income target in the BC.Responsible for net
revenue forecasts by period, quarter, and year end.Partners with
BCOL to develop and implement improvement plans for distressed
business units and BCs. Including focus on write-offs and business
line expenses.Supports achieving utilization rate and backlog
targets and partners with BCOL to drive collaboration and work
sharing across the practice.Possesses financial acumen and
successful experience negotiating commercial and contractual
terms.Health and Safety:
Keywords: Stantec Consulting International Ltd., Walnut Creek , Environmental Services - Business Center Practice Leader, Other , Walnut Creek, California
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