Customer Service Representative

Company: Robert Half
Location: Walnut Creek
Posted on: January 12, 2021

Job Description:

Ref ID: 00470-0011655795Classification: Customer Service RepresentativeCompensation: $17.10 to $19.80 hourlyAre you interested in a career in the medical field, but don't have any experience? This could be the opportunity for you!A local medical company is looking for a customer service representative for their very busy call center. The right customer service person for this position will have worked in a medical capacity in a call center in the past. The job entails taking 50-60 plus inbound calls regarding scheduling appointments to see doctors. You will be in charge of up to Five doctors schedules. Some outbound follow up calls will have to be made. The ideal customer service candidate must pick up quickly, multitask efficiently and have a strong attention to detail. This is a great opportunity for someone who is interested in the medical industry, as no medical experience is necessary to qualify for this position. This is a great opportunity for someone looking to get their foot in the door in the medical industry! Hours are Monday-Thursday 8am-5pm and Friday's 7:30am-4pm..Job Requirements:- Excellent customer service - Excellent problem solving skills - Upbeat, positive attitude and professionalism- Strong computer skills including customer database systems- Excellent verbal, written, and social skills- Proficiency in switchboard phones from 10 -30 lines- Data entry experience desired- Command of customer service- Critical thinking, problem solving, ability to work independently- Demonstrated experience performing extensive research to resolve complex customer inquiries- Demonstrated talents in communicating and interacting with clients/customers, both internal and externalIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Walnut Creek , Customer Service Representative, Other , Walnut Creek, California