Director of eCommerce

Company: TC Industries Of Canada Company
Location: Walnut Creek
Posted on: September 16, 2020

Job Description:

The Director of eCommerce is responsible for developing and managing the Curtis eCommerce business strategy to drive overall development and growth. They will oversee the site experience, analytics, merchandising, marketing, content and technical aspects of the eCommerce business. This is a fast-paced and hands-on role reporting into the Vice President of Marketing.

Areas of responsibility include:

Create and execute eCommerce strategy to support multi-channel to omni-channel progression initiatives.

Drive online revenue by optimizing the B2B and B2C experience, supporting direct sales teams, and assisting in new customer acquisition.

Deliver best-in-class customer journey across all device types.

Develop, lead and mentor the eCommerce team.

Ensure site content meets customer expectations, eCommerce best practices and search engine optimization requirements.

Implement new site functionality and features that reflect market and customer requirements.

Optimize existing site features, content and merchandising.

Partner with the IT team on web development and creation of requirements documents, functional specifications, and mock ups to clearly illustrate ideas and concepts for new site features or optimizing existing features.

Collaborate with the Marketing team to ensure alignment with brand strategy.

Work closely with the Products Database team to ensure accurate product information is populated, displayed and maintained online.

Measure and report key performance indicators.

Pre-requisite Core Competencies

Proven track record of running successful eCommerce business units with excellent business practices and project management.

Managed highly successful eCommerce teams.

Comfortable doing tactical work while still maintaining a strategic perspective.

Requirements Skills Required

Strong leadership and management practices to motivate and build successful teams.

Able to efficiently specify out and deliver complex projects within defined timelines and budgets.

Strong communication and motivation:

To ensure alignment with all team members and levels of the organization.

To interact successfully with vendors, customers and others outside the organization.

Experience Required

5+ years of eCommerce experience.

7+ years of related business experience.

Experience Preferred

Bachelor’s degree, preferably in Marketing, Business, Computer Science or related subject.

Proven track record in managing a successful eCommerce business with significant growth trajectory.

Company Description

L.N. Curtis & sons is an employer interested in employees with long-term ambitions. The staff members of the Curtis organization are all caring and helpful individuals and it’s important to ownership and senior leadership that our core values resonate through every staff member and every aspect of our business. Caring, Quality, Service and Integrity are the watchwords that we live by. We're pleased to provide good benefits and our salaries are commensurate with skills and experience.

We provide one of the largest selections of products and services to satisfy our considerable emergency responder customer base. L.N. Curtis & sons is continually seeking new and unique ways to provide our customers with the safest and most effective products available. Curtis is a home for progressive thinking and innovative ideas.

L.N. Curtis & sons is proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Additionally, L.N. Curtis & sons participates in the E-Verify program as required by law. You may view our Equal Employment, Pay Transparency and E-Verify notices at https://www.lncurtis.com/careers.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hr@lncurtis.com.

Keywords: TC Industries Of Canada Company, Walnut Creek , Director of eCommerce, Other , Walnut Creek, California