AI Engineer
Company: Zoom
Location: San Jose
Posted on: April 2, 2026
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Job Description:
What you can expect Join Zoom AI Vertical team, start from the
Zoom enterprise-level products; and drive innovation, development
in AI-integrated projects. You will collaborate closely with teams
from GenAI, Meeting, Phone, Big data, and Cloud to build business
features for Zoom products. The ideal candidate will majorly focus
on AI product feature innovation/creation, AI capability
improvement, agentic pipeline, applications, data process/analysis,
and full cycle software development. You will play the critical
role in shaping the future of Zoom AI products. About the Team We
are the AI/ML application engineering team dedicated to building
cutting-edge products and providing business platforms and tools
for enterprise customers. We are seeking an experienced candidate
for AI feature development, model/pipeline optimization, and
maintenance of end-to-end systems that power AI-driven. Our
products have extensive developments based on the integrations with
LLM, agent, ASR, and image processing, etc. These products are
highly user-facing, friendly and robust applications.
Responsibilities: Collaborating with cross-functional teams to
define, design, implement and release new AI features and
innovative applications. Demonstrating a high level AI product
feature and architecture design. Breakdown the pipeline into
engineering subtasks and implementation details. E2E development.
AI capability evaluation. Prompt engineering. Agentic AI creation.
Model tuning. Ensuring reliability and high quality by
participating in code reviews, testing, and debugging. Building
metrics, dashboards to measure the service performance and quality
Documenting test report, code, algorithms, and technical processes
for internal and external references. Driving task progress. What
we’re looking for 6 years (or equivalent experience) of hands-on
skills in AI/ML and software engineering. Advance degree in
Computer Science or related fields. Have background on AI product
architecture/system design and implementation/integration.
Demonstrate working knowledge of software development principles,
design patterns, and scalable systems. Have solid experience with
one or more of the following: AI agent, RAG, NLP, recommendation,
cloud platform, data retrieve/analysis, DB/SQL, A/B test. Possess
coding skills in Python, Java, or C/C++, etc. Solid experience with
LLM tuning, prompt engineering. Have comprehension of machine
learning theories, algorithms, and frameworks. Possess familiarity
with AI tools for daily development work. Salary Range or On Target
Earnings: Minimum: $177 100,00 Maximum: $387 500,00 In addition to
the base salary and/or OTE listed Zoom has a Total Direct
Compensation philosophy that takes into consideration; base salary,
bonus and equity value. Note: Starting pay will be based on a
number of factors and commensurate with qualifications &
experience. We also have a location based compensation structure;
there may be a different range for candidates in this and other
locations At Zoom, we offer a window of at least 5 days for you to
apply because we believe in giving you every opportunity. Below is
the potential closing date, just in case you want to mark it on
your calendar. We look forward to receiving your application!
Anticipated Position Close Date: 05/25/26 Ways of Working Our
structured hybrid approach is centered around our offices and
remote work environments. The work style of each role, Hybrid,
Remote, or In-Person is indicated in the job description/posting.
Benefits As part of our award-winning workplace culture and
commitment to delivering happiness, our benefits program offers a
variety of perks, benefits, and options to help employees maintain
their physical, mental, emotional, and financial health; support
work-life balance; and contribute to their community in meaningful
ways. Click Learn for more information. About Us Zoomies help
people stay connected so they can get more done together. We set
out to build the best collaboration platform for the enterprise,
and today help people communicate better with products like Zoom
Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and
Zoom Webinars. We’re problem-solvers, working at a fast pace to
design solutions with our customers and users in mind. Find room to
grow with opportunities to stretch your skills and advance your
career in a collaborative, growth-focused environment. Our
Commitment? At Zoom, we believe great work happens when people feel
supported and empowered. We’re committed to fair hiring practices
that ensure every candidate is evaluated based on skills,
experience, and potential. If you require an accommodation during
the hiring process, let us know—we’re here to support you at every
step. If you need assistance navigating the interview process due
to a medical disability, please submit an Accommodations Request
Form and someone from our team will reach out soon. This form is
solely for applicants who require an accommodation due to a
qualifying medical disability. Non-accommodation-related requests,
such as application follow-ups or technical issues, will not be
addressed.
Keywords: Zoom, Walnut Creek , AI Engineer, IT / Software / Systems , San Jose, California