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ServiceNow Developer

Company: Nelson Technology
Location: Walnut Creek
Posted on: March 21, 2020

Job Description:

ServiceNow Senior Developer Job Profile Summary We are looking for a Senior ServiceNow Developer to join our SMO team in Walnut Creek, CA. This position will be responsible for designing, developing, configuring, supporting and improving our ServiceNow platform and for providing technical guidance to ensure solutions are efficient and scalable. The ideal candidate will be a seasoned developer with extensive knowledge of ITILITSM, in-depth understanding of ServiceNow functionality and proven experience with ServiceNow development. Will play a key role in the execution of our ServiceNow roadmap. Must be self-motivated and able to adapt to new technologies and shifting priorities in a dynamic environment. ESSENTIAL JOB FUNCTIONS AND PRIMARY DUTIES Under general supervision, the successful Team Member will perform, manage or lead a cross-section of the following duties, including but not limited to Participating in all aspects of the software development life cycle Analysis, Design, Coding, Testing, Training and Operational Support. Configuration, integration, custom development and other hands-on technical activities related to the ServiceNow platform. Assisting in documenting requirements, aligning them to ServiceNow capabilities and estimating the level of effort. Understanding the business needs and translating into technical designs utilizing out-of-the-box functionality when available with minimal customization. Taking ownership of complex business requirements and working them to completion. Staying abreast of ServiceNow latest features and functionality to drive continual improvement. Proposing alternative solutions utilizing out-of-the-box functionality when available with minimal customization. Proactively identifying system deficiencies and recommending solutions. Designing, building and configuring scalable solutions to automate business processes and manage data flows. Developing new and supporting existing integrations with other cloud Business Applications and 3rd party tools. Loading, manipulating and maintaining data between ServiceNow and other systems. Building reports and dashboards (incl. Performance Analytics features). Developing automated test cases and test suites to support faster regression testing and upgrades. Developing and maintaining knowledge, technical and process documentation. Adhering to our policies, procedures and standards as well as ITSM and ServiceNow best practices. Providing advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis. Providing "on callrdquo support on a periodic basis as required. Providing training and knowledge transfer to others as necessary. Mentoring and providing technical guidance to less experienced team members. Performing other duties as assigned. KNOWLEDGE SKILLS ABILITIES Thorough understanding of the ITSM ITIL framework ServiceNow Advanced System Administration ServiceNow Application Development Strong working knowledge of ServiceNow platform components such as Service Catalog, ChangeIncidentProblem Management, Asset Management, CMDB, Knowledge, Reporting, Service Portal, etc. Advanced experience configuring and scripting business rules, client scripts, UI policies, UI actions, script includes, notification events, ACLs, workflow activities, etc. Advanced JavaScript skills ServiceNow Web Technologies experience including Javascript, XML, HTML, CSS, Web services ServiceNow Configuration Management (CMDB) experience ServiceNow Discovery and Service Mapping experience preferred ServiceNow Orchestration experience preferred Experience with database design schemas and data modeling. Experience integrating ServiceNow with internal and external systems (REST, SOAP, JSONXML). Strong requirements-gathering experience Excellent communication skills, both written and verbal Experience using Agile-based methodologies within a software development function. Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances. Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features.PandoLogic. Keywords: Java Developer, Location: Walnut Creek, CA - 94596

Keywords: Nelson Technology, Walnut Creek , ServiceNow Developer, IT / Software / Systems , Walnut Creek, California

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