Company: Embassy Suites by Hilton Walnut Creek
Location: Walnut Creek
Posted on: February 7, 2024
Walnut Creek, California
Pay Range: $75K-$80K
The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the
housekeeping department by overseeing the planning, organizing, and
execution of department's activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Responsible for hiring, training and managing the performance of
housekeeping staff and supervisors.
-Plans and organizes the cleaning of all guests' rooms and public
-Provide daily cleaning assignments to room attendants.
-Manage staffing fluctuations and identify staffing needs.
-Monitors guest service scores via reports and guest comments for
cleanliness, addresses any issues immediately and implements
programs that meet or exceed brand benchmarks, in conjunction with
-Ensures that all housekeeping associates have been thoroughly
trained and are consistently following service standards and
-Inspect cleanliness of all hotel rooms and public areas.
-Provide current and prospective associates with information about
company policies and job duties.
-Develops and executes incentives and programs that promote
positive associate relations.
-Develops weekly staff work schedules within budgeted labor
guidelines to ensure maximum productivity and revenue while
maintaining service standards and quality.
-Conducts and maintains inventory of all linens, in-room amenities
and cleaning supplies and place inventory orders when required.
-Works closely with maintenance department to ensure that
maintenance and repairs involving guest rooms and public areas are
-Performs any other duties as requested by General Manager.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential duties.
QUALIFICATIONS AND REQUIREMENTS :
Keywords: Embassy Suites by Hilton Walnut Creek, Walnut Creek , Executive Housekeeper, Hospitality & Tourism , Walnut Creek, California
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