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Executive Housekeeper

Company: Embassy Suites by Hilton Walnut Creek
Location: Walnut Creek
Posted on: February 7, 2024

Job Description:

City, State:

Walnut Creek, California

Pay Range: $75K-$80K

The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department's activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
-Plans and organizes the cleaning of all guests' rooms and public areas.
-Provide daily cleaning assignments to room attendants.
-Manage staffing fluctuations and identify staffing needs.
-Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
-Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
-Inspect cleanliness of all hotel rooms and public areas.
-Provide current and prospective associates with information about company policies and job duties.
-Develops and executes incentives and programs that promote positive associate relations.
-Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
-Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
-Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
-Performs any other duties as requested by General Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

QUALIFICATIONS AND REQUIREMENTS :

Keywords: Embassy Suites by Hilton Walnut Creek, Walnut Creek , Executive Housekeeper, Hospitality & Tourism , Walnut Creek, California

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