H&M Visual Merchandiser

Company: H&M
Location: Walnut Creek
Posted on: May 7, 2022

Job Description:

Job DescriptionCompany Description

This Is H&M. Together We Make It PossibleVisual Merchandisers are responsible for one of our simplest truths; if we share great fashion in the most creative way, we'll grow our business. Sounds simple, right? Hold up - there are a lot of moving parts. You must consider the way a store feels, the style of the community that surrounds that store, the global H&M guidelines, and last, but not least, what you think works. Simply put, Visual Merchandisers sit at the intersection of our need to share great fashion and H&M's business goals.Job Description

Title: Visual Merchandiser -Function: SalesDepartment: StoreReports to: Store ManagerRole Responsibilities Include But Are Not Limited ToSELLINGYou set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, you determine additional commercial opportunities in your store within the H&M brand guidelines. You execute floor moves based on those joint discussions.Customer ServiceProvide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room, and at the cash point.Job KnowledgeEnsure garment presentation and garment care are executed per H&M guidelines referenced in the below information sources:• Commercial Handbook (Department Book & Seasonal Book)• Visual Merchandising Book• Technical Book• Sales Tools & Store Information• Provide the season start information from Sales Organization and prepare the kickoff with the management team• Update the Commercial Handbook (Department Book & Seasonal Book) and Technical Book with the latest refill pages• Plan and implement all store campaigns and activities together with the store team• Ensure consistent garment care throughout the entire storeEfficiency• Actively work in a commercial way to maximize sales, focusing on:Top Priority Products, A-Areas, and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation• Ensure that orders for display materials and supplies are placed in a timely manner• Responsible for the care and maintenance of display materials• Keep the visual room clean and organized• Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.• Minimize security and safety risks• Plan and work with sales and operation goals to drive growth• Support in-store routines when necessaryTeam Player• Train, coach, and give daily feedback on garment presentation to the store staff• Plan and conduct the Keep It Commercial training together with the Department Manager• Provide label and design training for staff and managers• Inform store team about changes in the presentation of garmentsFinancial Accountability: NoneQualifications

Minimum Candidate Qualifications• Associate's degree in a fashion industry specialty preferred• 2 years of retail visual merchandising experience• Ability to lift in excess of 20 pounds• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance• Ability to climb a ladder and use a step stoolCompetencies• Strong visual merchandising skills and the ability to drive business through creativity, fashion consciousness, and commerciality• Knowledge of basic computer skills• Ability to provide day-to-day visual training and guidance through H&M's shared values• Ability to work in a fast-paced, deadline-driven environment• Exceptional customer service and interpersonal skills• Strong organizational and time management skills• Strong verbal communication skills• Able to work independently while still working within a team environment• Must be able to work with hand-and-power operated tools and lift in order to execute display setups• Ability to work flexible hours and extended hours at times• May be required to travel to support other storesJob Status: Nonexempt, Hourly (Part-Time or Full-Time)San Francisco, CA only: "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."EEOC Classification: SLSINDVM123

Additional Information

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Keywords: H&M, Walnut Creek , H&M Visual Merchandiser, Hospitality & Tourism , Walnut Creek, California