Medical Center Manager
Company: Concentra Career Choice
Location: Walnut Creek
Posted on: June 11, 2022
Overview: Are you a professional with a keen focus on
operational quality who will make a difference in the way we
provide healthcare? Our Center Operations Director is the vanguard
of the practice, aligning with the Leadership Team to ensure
standard procedures and operations are executed with precision. You
are on the forefront of providing an excellent customer experience
and delivering an optimal quality of health care services for the
community. Responsibilities: We are in need of a leader with an
ambitious spirit who acts as the face to current and prospective
patients while driving the practice's success and being directly
accountable for the P&L. Builds an environment of team
building, integrity, patient/colleague safety, quality care,
continuous improvement, reward and recognition at the center
Monitors and drives key business and clinical metrics.
Ensures staffing optimization and holds staff accountable to impact
workflow and patient experience for all disciplines and sites.
Works with clinicians in assessing center processes, work flows and
staffing to continuously improve the patient experience.
Maintains and establishes relationships with employers, payers,
referral sources, networks, local communities, etc. to drive market
Mentors and coaches their team regarding business metrics,
patient/client happiness, process and procedure, etc.
Develops colleague success through all aspects of the talent life
cycle including recruiting, hiring, onboarding, orientation,
mentoring / development, engagement, retention, performance
management and succession planning.
Bachelor's degree or equivalent experience
Two to three years of supervisory experience preferred
Strong service mentality and a focus on achieving defined service
Considerate and supporting communication style; warm, positive,
Ability to lead and prioritize multiple tasks at a time in a
dynamic environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action
to improve, implement and evaluate plan effectively
Keywords: Concentra Career Choice, Walnut Creek , Medical Center Manager, Healthcare , Walnut Creek, California
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