Sr. Onboarding Program Manager

Company: OpenGov
Location: San Francisco
Posted on: June 2, 2025

Job Description:

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.Learn more or request a demo at Job Summary:OpenGov is looking to hire an Onboarding Program Manager to ensure our new hires receive the highest quality onboarding experience. This person will work with our leaders and all new hires to ensure they have an onboarding strategy that gives them a quick and impactful start at OpenGov.Ultimately, this role will lead the strategy for our company wide onboarding program as well as build the onboarding frameworks that will be used by the enablement business partners to continue role specific onboarding.Responsibilities:

• Build trust and credibility with OpenGov's leadership team and enablement business partners to align the onboarding program structure with OpenGov's culture, mission, values, and organizational priorities.
• Design, develop, and deliver a scalable in-person onboarding program that positively impacts new employees' time to productivity.
• Analyze onboarding program feedback and recommend the appropriate changes to the onboarding program.
• Deliver, facilitate, and coordinate the onboarding program in partnership with our events manager.
• Build a program and certification for facilitators that can assist with delivery of onboarding program material.
• Interface with subject matter experts and business peers to ensure the highest quality onboarding content is built and delivered.
• Work closely with Enablement Business Partners to help them execute role based onboarding programs.Requirements and Preferred Experience:
  • 5+ yrs in education/training development, Enablement, or relevant experience
  • Effective communicator: written, verbal, and listening
  • Experience facilitating and presenting in front of large groups
  • Knowledge of different learning methods and ability to blend methods to best fit learning objectives
  • Ability to prioritize and adapt in a fast-paced environment
  • Strong project management skills.
  • Strong interpersonal skills, building relationships and influencing others to get things done, and prioritization.
  • Experience working cross-functionally with different enablement and revenue teams.Bonuses:
    • Experience working in the public sector$150K - $160KOn target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.Why OpenGov?A Mission That Matters.At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.Opportunity to InnovateThe next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.A Team of Passionate, Driven PeopleThis isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.A Place to Make Your MarkWe pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.Benefits That Work for YouEnjoy an award-winning workplace with the benefits to match, including:
      • Comprehensive healthcare options for individuals and families.
      • Flexible vacation policy and paid company holidays
      • 401(k) with company match
      • Paid parental leave, wellness stipends, and HSA contributions
      • Professional development and growth opportunities
      • A collaborative office environment with weekly catered lunches
        #J-18808-Ljbffr

Keywords: OpenGov, Walnut Creek , Sr. Onboarding Program Manager, Executive , San Francisco, California