Assistant General Manager, Licensed Cosmetologist
Company: Madison Reed Hair Color Bar
Location: Walnut Creek
Posted on: January 26, 2023
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Job Description:
Shift Lead, Hair Color BarMadison Reed's Hair Color Bar Shift
Leads are responsible for ensuring the client experience is
seamless from arrival to departure. This role is important to our
team members' performance and clients' Hair Color Bar experience by
recognizing the unique and diverse needs of each client. The Shift
Lead is the expert on Madison Reed, including consultations, color
services, hair care products, unlimited roots membership program
and subscriptions while providing services to Hair Color Bar
clients and leading the team. We are offering a $1,000 sign on
bonus!What you'll do:Actively works in the Hair Color Bar providing
all color services, including but not limited to; all over color,
roots treatment, roots and gloss treatment, highlights, toning
glaze treatment, and blowout servicesPerforms additional services
as needed, such as, consultations, shampoo and blowout services,
and as well as retail product recommendationsEngages with clients
to deliver a distinct and delightful client experience, mapped to
their diverse needs, resulting in future client engagement with the
Hair Color BarLeads the team, at times without the Manager, by
managing and guiding the team, valuing their ideas and insights to
expand the positive experience for the clientCoaches and develops
team members to ensure the highest level of team culture, client
satisfaction, and Hair Color Bar performance through aligning
individuals' unique talents and abilities with the most relevant
responsibilitiesSupports as needed front-end operations while
adhering to all company standard operating procedures, including
but not limited to buy online pick up in store (BOPIS) and
assisting clients with their retail ordersGenerates incremental
revenue for the Hair Color Bar by building the service order
through additional services, sales of unlimited roots memberships,
subscriptions, hair care, and home hair care products and
accessoriesUtilizes all Madison Reed systems to efficiently manage
the business and drive retail and service sales, including service
capacity, digital waitlist and buy online pick up in store
(BOPIS)Exhibits sales and service behaviors in all interactions and
communication with clientsRegularly meets and exceeds daily,
weekly, and monthly sales goalsDemonstrates a positive and
cooperative approach towards teammatesAbility to work evenings,
weekends and holidays as neededWho you are:Based on state
requirements, Cosmetology/Hairdressing license required hours
completed to perform hair color services1+ years of operational
management experience, with 2+ years of experience working in a
service-oriented businessOutstanding communication, problem solving
& troubleshooting skillsAbility to multitask in a fast-paced
environmentExceptional organizational skills with high attention to
detailComputer skills and POS (Point of Sale) system experience are
desiredBy applying for this job, I agree to receive text (SMS)
messages, including via autodialer, related to my application and,
if I am hired, to my employment and Madison Reed business. Message
and data rates may apply. Text " STOP" at any time to
cancel.Physical Demands:While performing the duties of this
position, team members will regularly stand/walk for 4 consecutive
hours or more at a time; regularly bend and twist at the waist,
manipulate fingers and hands, bend wrists and arms, reach with
hands and arms, speak, see, hear, and lift/move up to 3 pounds. May
on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20
pounds. Big on BenefitsThe Perks? Glad you asked...Comprehensive
Medical, Dental, and Vision BenefitsGenerous Paid Time Off
programCompany Paid Short and Long Term Disability and Life
Insurance100% Company Paid Mental Health Benefits through
TalkspaceHSA Employer Contributions and FSA Options401k
ParticipationLearning and Education ProgramsMadison Reed Gratis +
Discounts on Hair Color Bar Services and ProductsCompany Sponsored
Events + Surprise and DelightsBut wait, there's more---We are
Madison Reed.We're disrupting a $50 billion industry.Since 2013,
we've offered our clients the option to truly own their beauty with
a revolutionary choice-your place or ours? Home or Hair Color Bar?
Our professional hair color is truly omnichannel, with the option
to order or subscribe through our website, pick up in-store at our
Hair Color Bars, or make an appointment at one of our Hair Color
Bar locations. At our Hair Color Bars, clients can choose from a
variety of color services from licensed cosmetologists-permanent
hair color, roots only, hair gloss, highlights, blowout services
and more. With our men's line launched in 2020, we're shaking up
the $50 billion hair care industry with products that continue to
raise the bar for doing hair at home.We live our values.Here at our
San Francisco headquarters and in every Hair Color Bar, we truly
live our values-Love, Joy, Courage, Responsibility, and Trust. Our
values inform everything we do, from how we treat our clients to
how we treat every member of our fast-growing team. Our founder &
CEO, Amy Errett, has fostered a one-of-a-kind culture based on
transparency, accountability, and fun; where diversity and
inclusion are of utmost importance and every team member feels
supported to succeed.We are hair color that breaks the rules.Our
commitment to the ultimate client experience, paired with our
dedication to product innovation and the latest beauty technology,
has attracted a devoted, consistently-growing base of fans,
converts, and color evangelists. We love what we do-and it
shows.Join us in our mission to live life colorfully and make
personal care more personal.ALERT: We are aware of a scam whereby
imposters are posing as employees from Madison Reed. Beware of
anyone requesting financial or personal information.At Madison
Reed, we take pride in creating a best-in-class candidate
experience. During the recruitment process, no recruiter or
employee will request financial or personal information (Social
Security Number, credit card, driver's license, or bank
information, etc.) from you via text or email. If you are
suspicious of a job posting or job-related email mentioning Madison
Reed, let us know by contacting us at
hiring@madison-reed.comInformation for Recruiters: Madison Reed
only accepts resumes directly from candidates. Madison Reed does
not accept unsolicited resumes from staffing vendors, including
recruitment agencies and/or search firms, and does not pay fees to
any such vendors for any unsolicited resumes.Madison Reed is proud
to be an Equal Opportunity Employer. We do not discriminate on the
basis of race, color, ancestry, national origin, religion or
religious creed, mental or physical disability, medical condition,
genetic information, sex (including pregnancy, childbirth and
related medical conditions), sexual orientation, gender identity,
gender expression, age, marital status, military or veteran status,
citizenship, or other characteristics protected by state or federal
law or local ordinance. Madison Reed has a zero tolerance for
discrimination, racism, xenophobia or misogyny in any form in our
workplace. We strive to create a workplace where everyone feels
empowered to bring their full, authentic selves to work every
day.Pursuant to the San Francisco, Los Angeles, and New York City
Fair Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records.
Keywords: Madison Reed Hair Color Bar, Walnut Creek , Assistant General Manager, Licensed Cosmetologist, Executive , Walnut Creek, California
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