Branch Manager

Company: Doma
Location: Walnut Creek
Posted on: January 7, 2022

Job Description:

Build the solution that transforms the real estate industry!

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Yearning for a startup culture within a profitable nationwide company? Join Doma and send an entirely new type of real estate model into the wild.

About Us

Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction.

Our Values
Customer Obsessed - We always put our customers first.
Solution Driven - We solve problems that other people are afraid to.
People leaders - We grow all of our people into leaders.
One Team - We believe inclusion and teamwork produce the best results.
Direct with Respect - We communicate with honesty and respect to our colleagues, customers, and partners.

Responsibilities
Maintaining confidentiality
Responsible for supervising reception, administrative and secretarial support staff
Greets and assists high level personnel and visitors
Arranges meeting rooms and refreshments
Provide software application support
Function as Escrow Officer
Responsible for personnel and payroll policy administration, enforcement, and compliance
Monitors exempt and non-exempt associate attendance
Acts as liaison between associates and Corporate Human Resources
Responsible for generating or updating personnel information to Corporate Human Resources for all associates
Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary
Supervision of messenger, including dispatching messenger daily on short and/or long distance runs
Responsible for Office Services, including maintaining office equipment; purchasing office supplies. Provides insurance and leasing information.
Responsible for Accounts Payable approvals
Monthly Aged Trial Balance: Supervises, review, disposition and follow up
Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements
Negotiates for Service Contracts and equipment
Training: assists corporate accounting staff with training of county personnel
Responsible for customer service complaints from Realtors, lenders, home owners, etc
Serve as liaison between branch and homebuilder

Experience/Requirements
5+ years title industry experience
1+ year general Human Resources experience
Demonstrated supervisory skills
Professional communication skills
Computer proficiency, general administrative skills and clerical skills
One year responsible Escrow Closer experience (or two years general escrow experience)
Capable of processing standard sale, subdivision and loan only escrows without assistance
Ability to attract and maintain acceptable base of customers
Ability to prioritize, handling multiple tasks and meeting deadlines
Ability to resolve escrow problems
Computer, organizational and math skills
Notary Public Commission
Drivers license

Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!

What Doma Brings To The Table
Paid time off, including major national holidays for full time employees
Medical, Dental and life insurance for full time employees
401k
Trusting and motivating management as a result of a unique company culture
Continuous training and growth opportunities
A company partnered with Giants of the industry to support your success

We want the work you do here to be the best work of your life.

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission.

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent. Our passionate, capable team will always be our #1 benefit
We are proud of the team we have built so far, and we are excited about the team we have yet to add
Learn something new every day
Get more done than you would anywhere else
Competitive salaries
Top-of-the-line computer equipment
Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family's needs
Paid Time Off
Health & Dependent Care Flexible Spending Accounts (FSA)
Short Term & Long Term Disability
Commuter Flexible Spending Account (i.e. Transit or Parking)
Supplemental Life and AD&D Insurance
Auto & Home Insurance Group Life Insurance
Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Doma, Walnut Creek , Branch Manager, Executive , Walnut Creek, California