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Implementation Manager / Customer Success Manager

Company: Culver Careers (CulverCareers.com)
Location: Walnut Creek
Posted on: February 20, 2021

Job Description:

We have a client that is looking for a talented CSM/Implementation Manager that is excited at the opportunity to thrive in a high-growth, major VC backed startup (they more than doubled their revenue last year). PLEASE DO NOT APPLY UNLESS YOU LIVE IN THE SAN FRANCISCO BAY AREA!In this role, Customer Success owns the post-sale implementation cycle. This includes everything from scoping and managing an implementation from kick-off to going live and setting client expectations.--In the midst of a global pandemic, my client saw explosive growth last year which is very telling of where they're headed! Additional information below---.Awards:* Rated #1 Most User Recommended CRM by Gartner Software Advice* Rated best ease of use, best customer service--as well as best value by Capterra in 2020* Rated most recommended in 2020 by Software AdviceLeadership & Market Share* Leadership team includes industry veterans from Coupa, ServiceNow and AWS* Backed by BlueRun Ventures and Greylock Partners* Over 500 customers (including West Virginia University, Endeavor Communications, HumanAPI, Picture Shop)Product:* Shared customer activity timeline for instant context across the whole funnel* Quicklink to any record, report, or view - and include your customizations! Incorporate everything from Slack, LinkedIn, Zoom, Good Calendar, etc. together under one umbrella. It's a tailor-made, all in one CRM. CRM + Work Management (up to 1000 aps)* The solution is very user friendly and is focused on enterprises.

Keywords: Culver Careers (CulverCareers.com), Walnut Creek , Implementation Manager / Customer Success Manager, Executive , Walnut Creek, California

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