Assistant Field Support Manager
Company: Wells Fargo
Location: Walnut Creek
Posted on: July 1, 2020
Job DescriptionImportant Note: During the application process,
ensure your contact information (email and phone number) is up to
date and upload your current resume prior to submitting your
application for consideration. To participate in some selection
activities you will need to respond to an invitation. The
invitation can be sent by both email and text message. In order to
receive text message invitations, your profile must include a
mobile phone number designated as Personal Cell or Cellular in the
contact information of your application.
At Wells Fargo, we want to satisfy our customers financial needs
and help them succeed financially. Were looking for talented people
who will put our customers at the center of everything we do. Join
our diverse and inclusive team where youll feel valued and inspired
to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding
talent. It all begins with you.
Wealth and Investment Management (WIM) businesses build enduring
client relationships through sound, thoughtful and objective
advice. We help our clients by developing individualized plans for
everything from retirement goals to business succession planning,
to family legacy intentions. Services include comprehensive
planning and advice, investment management, brokerage, private
banking, estate planning strategies, trust, and both individual and
This position is responsible for all day-to-day branch operational
functions across multiple sales locations. This individual works
closely with the Field Support Manager to ensure the timely
execution and delivery of operations and client support to Advisors
and Licensed Bankers. The Asst. Field Support Manager supports the
Field Support Manager in recruiting, hiring, coaching, and
supervising the majority of the Support Center operations
associates, including Client Associates and other Support Center
Associates. The Asst. Field Support Manager is the main point of
contact for operational and service inquiries from FAs, the
branches, the back office, clients, and other Support Center
associates. The Asst. Field Support Manager serves as the
first-line contact for operational risk managements across their
coverage area and manages service standards to ensure timely and
accurate delivery of operations support.
Position can be located in the following: San Francisco market --
including, but not limited to, Walnut Creek and the San Francisco
As a Team Member Manager, you are expected to achieve success by
leading yourself, your team, and the business. Specifically you
- Lead your team with integrity and create an environment where
your team members feel included, valued, and supported to do work
that energizes them.
- Accomplish management responsibilities which include sourcing
and hiring talented team members, providing ongoing coaching and
feedback, recognizing and developing team members, identifying and
managing risks, and completing daily management tasks.
- 5+ years of securities industry experience
- Successfully completed FINRA Series 7 and 63 or 7 and 66 exams
to qualify for immediate registration (or FINRA recognized
- FINRA registration including Series 9/10 (or FINRA recognized
- FINRA registration including Series 65 (or FINRA recognized
- FINRA registration including Series 66 (or FINRA recognized
- Ability to provide leadership to a financial services team
- Ability to process complex transactions and perform extensive
research to resolve complex customer issues
- Ability to make timely and independent judgment decisions while
working in a fast-paced and results-driven environment
- Strong attention to detail and accuracy skills
- Strong organizational, multi-tasking, and prioritizing
- Excellent verbal, written, and interpersonal communication
- Ability to negotiate and facilitate issue resolution
Other Desired Qualifications
- Knowledge and understanding of financial services industry:
branch operations, operational risk management, systems and
- Strong client service skills
- Registration for FINRA Series 9/10 and 65 or 66 must be
completed within a 90 or 180-day time period contingent upon number
of license(s) needed if not immediately available to transfer upon
hire. FINRA recognized equivalents will be accepted. This will be
communicated at time of offer acceptance.
- Registration for FINRA Series 99 must be completed within 120
days of hire date if it is not available for transfer upon hire.
FINRA recognized equivalents will be accepted.
- For specific FINRA qualification exams obtained after
9/30/2018, the Securities Industry Essentials (SIE) exam
co-requisite may also be required
- Obtaining and/or maintaining appropriate Financial Industry
Regulatory Authority (FINRA) license(s) is required for ongoing
employment in this position. In addition state registration,
specific product licenses or SAFE licensing may apply. Additional
requirements include meeting enhanced financial fitness and
criminal background standards. Wells Fargo will initiate the FINRA
review process at the time of offer acceptance.
DisclaimerAll offers for employment with Wells Fargo are contingent
upon the candidate having successfully completed a criminal
background check. Wells Fargo will consider qualified candidates
with criminal histories in a manner consistent with the
requirements of applicable local, state and Federal law, including
Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and
transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity
Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Keywords: Wells Fargo, Walnut Creek , Assistant Field Support Manager, Executive , Walnut Creek, California
Didn't find what you're looking for? Search again!