Service Technician
Company: Alliance Laundry Systems
Location: Pittsburg
Posted on: January 20, 2026
|
|
|
Job Description:
Job Description Job Description Overview As a Field Service
Technician, you will be specializing in repairing commercial
laundry equipment for a distributor. You will be dispatched from
your home to troubleshoot and perform mechanical/electrical repairs
on various makes of commercial laundry equipment (washers, dryers,
ironers, etc.) at businesses, such as work out facilities,
hospitals, motels etc. Building a healthy business relationship
with our customers is key to growing and maintaining our business
and your positive attitude and work ethic will be instrumental in
our success. You should be adaptable, self-motivated, have
exceptional customers service skills, and a willingness to
participate. The people who thrive at Alliance Laundry Systems
Distribution love and take pride in their work and enjoy finding
efficient ways to help our customers succeed. Responsibilities
Troubleshoot and repair commercial laundry equipment (On Premises
Laundry & Vended) Install replacement parts as needed Accurately
document all service activities, including time and materials
Accurately document all travel activities, including mileage and
fuel purchases Communicate effectively with customers regarding
repair work to ensure satisfaction Communicate effectively with
service manager, parts department, and vendors to facilitate
accurate work product Maintain tools, service equipment, and
service vehicle (company supplied) Assist the install crews with
equipment installations and deliveries Other tasks and
responsibilities as required to maintain efficient department
operations. Qualifications High school degree or equivalent is
required. Minimum of 2 years of mechanical repair experience;
laundry equipment experience preferred, but not required. An
equivalent combination of education, training, and experience will
be considered. Working knowledge of electrical testing tools and/or
other diagnostic/programing tools Experience in telephone and
email/ticketing dispatch system-based customer support preferred.
Proficient computer skills including using MS Outlook, Word, and
Excel preferred. Skills and Abilities: Strong mechanical acumen;
Ability to identify, diagnose,troubleshoot, and resolve mechanical
and electricalissues. Ability to read, interpret, and understand
electrical and mechanical drawings. Solid organizational skills and
detail-oriented; Ability to self-manage workload and multiple
projects simultaneously while managing and meeting deadlines.
Excellent written, verbal, and interpersonal communication skills;
Communicate effectively and professionally across all levels of the
organization while maintaining a positive and enthusiastic
demeanor. Resilient; Able to confidently navigate ambiguity and
change. Strong work ethic; Self-starter, demonstrating a proactive
approach, self-initiative, and tenacity. Position involves sitting,
standing, walking, kneeling, squatting, stooping, bending, climbing
and manual dexterity. Position requires the ability to lift, carry,
push, and pull up to 50 lbs. frequently. For greater weight items
assistive devices will be provided. While performing the duties of
this job, the employee is regularly required to talk and hear; and
use hands to manipulate objects or controls. The specific
conditions of this job are typical of frequent and continuous
computer-based work requiring periods of sitting; close vision and
ability to adjust focus. Must have a valid driver’s license. A
company vehicle may be provided. Must have a clean Motor Vehicle
Record.
Keywords: Alliance Laundry Systems, Walnut Creek , Service Technician, Engineering , Pittsburg, California
