Field Service Technician
Company: Pacific Material Handling Solutions Inc
Location: Hayward
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Description: About us: At
Pacific Equipment Solutions, we’re committed to helping our clients
run their businesses and warehouses with speed, efficiency, and
accuracy. Our clients value top performance forklifts and trucks,
and they want to ensure their vehicles are being used to increase
productivity all around. With branches in Salinas, Hayward,
Sacramento, Fresno, Modesto and Las Vegas, we represent some of the
biggest names in the forklift industry including Hyundai,
Noblelift, Comblift, and more. Every member of PMHSI abides by our
5 key core values: satisfaction, urgency, inclusion, transparency
and innovation. About the role: We are seeking a dedicated and
skilled Field Service Technician to join our team. The ideal
candidate will be responsible for installing, maintaining, and
repairing equipment at customer locations. This role requires
strong technical skills, excellent problem-solving abilities, and a
commitment to customer satisfaction. Responsibilities: ·
Installation: Setting up and testing new equipment to ensure it
functions correctly. · Maintenance: Performing routine checks and
preventive maintenance to keep equipment in optimal working order.
· Repair: Diagnosing and fixing equipment issues by replacing parts
or making necessary repairs. · Troubleshooting: Using diagnostic
tools and knowledge to identify the root cause of a problem. ·
Customer service: Communicating with clients, explaining how to use
products, and answering questions. · Documentation: Completing
accurate paperwork, work orders, and reports in a timely manner. ·
Customer support: Follows up with customers, handles complaints,
and ensures customer satisfaction. · Collaboration: Collaborating
with team members to improve service processes. Staying up to date
on all industry trends and advancements in technology.
Requirements: Candidate requirements: · Experience: Proven
experience as a Field Service Technician or similar role. ·
Technical knowledge: Strong mechanical and electrical
troubleshooting skills. · Communication: Excellent verbal and
written communication skills are essential for interacting with
customers and staff. · Customer service: The ability to provide
friendly, professional, and patient service, especially when
dealing with customer concerns. · Organizational skills: The
ability to manage multiple tasks, schedules, and work orders
simultaneously. The ability to work independently and manage time
effectively. · Computer proficiency: Proficiency in using
diagnostic tools and software. · Driver’s License: A valid driver’s
license and willingness to travel to client sites. Education
requirements: · A high school diploma or equivalent is typically
required. Some technical or vocational training is a plus.
Experience requirements: · Requires a minimum of 2-5 years’
experience in the equipment service industry as a Field Service
Technician or similar role.
Keywords: Pacific Material Handling Solutions Inc, Walnut Creek , Field Service Technician, Engineering , Hayward, California
