IT Field Engineer

Company: Endsight
Location: Walnut Creek
Posted on: September 18, 2023

Job Description:

**Must be local to the East Bay Area with reliable transportation**Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive?A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding! It's fast-paced, like drinking from a firehose, but this gives you a tremendous opportunity for hands-on experience with the newest platforms and a range of unique environments. At all times we have each other's backs and want you to succeed and thrive. We know our most important assets are PEOPLE like you, and we're looking forward to having you meet our team!Life at Endsight is about finding fulfillment for ourselves by fiercely committing to helping others thrive. We work for our clients and our colleagues with an ambition to pursue "excellent customer experiences at EVERY opportunity." Our vision is to be a lot like a great university - a place where employees come, make life-long connections with other incredible people, and go through intense personal and professional growth; a place where the best people in the industry come to be treated with respect and are given the opportunity to do meaningful work.Typical Work:Provides support and completes small engagements, both remotely and onsite, for Endsight's clients on all supported networks, platforms, and applications. Work includes, but is not limited to, installing networking equipment (firewalls, switches, access points), UPS, printers, setting up workstations, installing and updating software, and troubleshooting issues.Benefits:Medical- Company pays 100% of the base plan for the employee and familyDental & Vision401(k) with employer matchingAccrued Paid Time Off9 Paid HolidaysCareer PathingQualifications Required:Must have 3 years minimum Systems Administrator experienceStrong aptitude for Customer ServiceExcellent analytical, verbal, and written communication skillsAbility to adapt quickly to new technologies and changing business requirementsAble and willing to collaborate as part of a team in various rolesRespond to emergency situations effectively, maintaining poise and focusAbility to organize and manage multiple prioritiesRELIABLE CAR REQUIRED to perform dutiesQualifications Preferred (not required):Certifications: One or more of the following:CompTIA (A+, Network, Security)Microsoft Associate or Expert level certificationVMwareAppleCitrixBachelor's degree (in a related field) or equivalent experiencePrevious MSP experience is a plusExperience with a PSA / RMM is a plusYou will be working with the following technologies on a daily basis:Microsoft Windows and MacMicrosoft Windows Server/Active DirectoryOffice 365 / G SuiteMicrosoft AzureMicrosoft SQLMicrosoft ExchangeSonicWALL, CiscoRemote Access: RDS, Citrix, VPNVirtualization: VMware, Microsoft Hyper-VWireless: Ruckus, Unifi, MerakiAbout EndsightEndsight is a California-based outsourced technology managed services provider. Companies that hire us expect their technology to perform. And they count on us to make it so. While we ensure their systems operate effectively and their investments in IT align with their business goals, our clients get to concentrate on employing that technology to thrive. Our team of experts, ranging from the CIO level to readily-available help desk specialists, collaborate to provide comprehensive IT support to small and mid-sized businesses - nonprofits included. In the realm of cybersecurity, we help organizations assess vulnerabilities, tailor and implement protection measures, train staff, and maintain effective practices.

Keywords: Endsight, Walnut Creek , IT Field Engineer, Engineering , Walnut Creek, California