Automotive BDC Manager (Experience Required)
Company: Capitol Nissan-INFINITI
Location: San Jose
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Come work for the best! If you
are interested in a career in the automotive business we welcome
you to apply today to join our family at United Auto Group. We
welcome you to apply for a position where you can contribute to our
goal of providing an extraordinary automotive experience to all of
our clients. We set each member up for success by providing
comprehensive, highly-specialized training for each position within
our organization, complete with on-the-job training and ongoing
personal development. Benefits Health, vision, and dental insurance
401K plan Paid time off Opportunities for advancement
Responsibilities Maximize sales and profitability of the center to
agreed levels of performance Collect and analyze metrics/run
reports Support staff and clients by handing escalated
calls/situations Your team of representatives will be responsible
for the following: Outbound calls following up with internet leads
and unsold showroom traffic Inbound calls from sales customers
Answer customer questions promptly with honesty and accuracy
Forecasting goals and objectives Inventory pricing assistance.
Manage photos and descriptions of inventory Standard reporting
managing set, shown, and sold appointment percentages. Tracking of
inbound and outbound contact volume by method Working closely with
other department managers and GM Recruit, hire, manage, and monitor
the performance of all departmental employees Manage online
reputation through review sites Qualifications Two years of
department management experience Excellent training and coaching
experience Well organized and detailed approach to outcome
reporting Understanding of Internet Consumer communication
practices Exceptional leadership skills Ability to maintain calm in
a pressure packed and active environment We are an equal
opportunity employer and prohibit discrimination/harassment without
regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Capitol Nissan-INFINITI, Walnut Creek , Automotive BDC Manager (Experience Required), Customer Service & Call Center , San Jose, California
