Senior Salesforce Administrator
Company: AAA Northern California, Nevada & Utah
Location: Walnut Creek
Posted on: January 22, 2023
Job Description:
We call our club's vision, mission, values, and supporting
pillars "Our House" because they are the foundation for all that we
do. We're working to transform AAA for the next century with a
mission to create Members for life by unleashing the innovative
spirit of our Team Members. At AAA, our Team Members strive to
deliver amazing service and help our Members outsmart life's
roadblocks. We believe everything you do outside of work adds to
who you are at work. We're working to transform AAA for the next
century with a mission to create Members for life by unleashing the
innovative spirit of our Team Members. Why Work For Us?
- Benefits - Medical, Dental, Vision, wellness program and
more!
- 401k Matching - $1 for $1 company match up to 6% of pay
- Annual Incentive Plan - Eligibility to participate in AAA NCNU
annual bonus plan
- Paid Time Off - Team Members accrue paid time off monthly with
an additional 24 hours per year earmarked for volunteer
activities
- Collaborative Environment - AAA will value your contribution to
providing exceptional service to our membersJob Summary:Our Senior
Salesforce Administrator's responsibility is to oversee our
organization's ongoing evolution of our Salesforce instance to be
aligned with company goals.The administrator will lead the ongoing
development of Salesforce for Service, Sales, Finance, Commercial
and Marketing. The administrator will partner with subject matter
experts, functional leaders, and senior leaders to identify,
develop and deploy new features and enhancements. This role will
also work closely with our Enterprise IT division to ensure access
controls and maintain security compliance of Salesforce for the
organization.Essential Functions:
- Identify opportunities across divisions to improve Member
experience leveraging Salesforce. Scope technical requirements,
develop project plan and execute approved plan.
- Manage all administrative functions including user account
maintenance, reports and dashboards, workflows and other routine
tasks. Create and customize Salesforce objects, workflows, page
layouts, fields, validation rules, reports, dashboards, permission
sets, queues, list views, formula fields, user profiles, etc.
- Assist in training of new users, and grow the skill set across
the company.
- Serve as a primary system administrator for the environment and
complete regular internal system audits and prepares for
upgrades.Knowledge and Skills
- Excellent project management skills and a positive
attitude.
- Demonstrated ability to meet deadlines, handle and prioritize
simultaneous requests, and manage laterally and upwards.
- Demonstrated experience with writing SQL queries and ad hoc
reporting.
- Creative and analytical thinker with strong problem-solving
skills.
- Must demonstrate exceptional verbal and written communication
skills.
- Ability to critically evaluate information gathered from
multiple sources, reconcile conflicts, decompose high-level
information into details, abstract up from low-level information to
a general understanding, and distinguish user requests from the
underlying true needs.
- Ability to assess the impact of new requirements on Salesforce
and all upstream and downstream applications, systems and
processes.Education and Requirements
- High School degree and experience in related area (Computer
Science, Information Systems, or related technical discipline) or
an equivalent combination of education and experience
- 8 to 10 years of SFMC administration experience.
- Administrator Certification requiredWe target between minimum
and midpoint of the range, and all offers are subject to a fair pay
analysis - Compensation Range: Min: $120,050.00 - Mid: $150,063.00-
Max: $180,075.00-
Keywords: AAA Northern California, Nevada & Utah, Walnut Creek , Senior Salesforce Administrator, Accounting, Auditing , Walnut Creek, California
Didn't find what you're looking for? Search again!
Loading more jobs...