Guest Ambassador - Toyota Pavilion at Concord - Part Time
Company: House of Blues
Location: Concord
Posted on: May 8, 2024
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Job Description:
Job Summary:
Live Nation Concerts
Live Nation's US Concerts Division is where tours are born, artists
come to life, and fans get to experience the rush of live music.
From our dozens of owned/operated Amphitheaters to our Global
Touring team, from Ticketing and Venue Operations to Marketing and
Sales... we foster a fun and upbeat work culture with no shortage
of opportunities. With perks ranging from free concert tickets to
dog-friendly offices, to progressive benefits like student loan
reimbursement and adoption/fertility support... it's no wonder we
are certified as a Great Place to Work organization and one of
People Magazine's "50 Companies that Care". We want everyone to
feel like they belong and can thrive in our community, so we strive
to help you achieve your career and personal goals. Live music is
our passion and where we find our common ground. There has never
been a better time to join Live Nation.
WHAT YOU'LL DO
Communicate venue information about policies and procedures to
guests as they prepare to enter the venue.
Look for ways to proactively assist the guest to ensure they have
an enjoyable experience.
Answer questions about common venue programs such as upgrades,
purchasing fan merchandise, etc.
Assist guests with needs such as finding their seats, seat
relocation, escorting guests to artist meet & greets and finding
lost items.
Direct restroom and concessions lines, as needed, to shorten guest
waiting times.
Assist in resolving guest complaints.
Show CARE by participating in the venue's sustainability program
which could include implementing programs that conserve
resources/prevent waste such as sorting waste and collecting
recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the
venue- this may include collecting recyclables from the lawn and/or
reserved section, picking up and properly storing event equipment
such as lawn chairs, barricade, Etc.
Report maintenance and cleaning issues to the respective department
manager in a timely manner.
May fill in temporarily with a department to support staffing
levels during peak or break times.
Greet guests as they enter and leave the venue. May also distribute
advertising flyers.
Check restrooms frequently to make sure guests' lines are moving
and alerting the cleaning when necessary.
WHAT YOU'LL BRING
High School Diploma or equivalent
At least 2 years in Guest Service and communications
Creative thinker and problem solver
Excellent verbal, written and interpersonal communication
skills
Acute sense of judgment, tact and diplomacy
A strong-sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and
carrying 50 lbs+ and occasional sitting
If the above description sounds like you and fits your background,
apply today!
Applicants for employment in the U.S. must possess work
authorization which does not require sponsorship by the employer
for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment
opportunity for all applicants regardless of race, color, religion,
sex, gender identity, pregnancy, national origin, ancestry,
citizenship, age, marital status, physical disability, mental
disability, medical condition, sexual orientation, genetic
information, or any other characteristic protected by state or
federal law.
HIRING PRACTICESThe preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.
Live Nation recruitment policies are designed to place the most
highly qualified persons available in a timely and efficient
manner. Live Nation may pursue all avenues available, including
promotion from within, employee referrals, outside advertising,
employment agencies, internet recruiting, job fairs, college
recruiting and search firms.
The expected compensation for this position in California is:
$16.00 USD - $20.00 Hourly
**Please note that the compensation information provided is a good
faith estimate for this position only and is provided pursuant to
the California Salary Transparency in Job Advertisements Law. It is
estimated based on what a successful California applicant might be
paid. It assumes that the successful candidate will be in
California or perform the position from California. Similar
positions located outside of California will not necessarily
receive the same compensation. Live Nation takes into consideration
a candidate's education, training, and experience, as well as the
position's work location, expected quality and quantity of work,
required travel (if any), external market and internal value,
including seniority and merit systems, and internal pay alignment
when determining the salary level for potential new employees. In
compliance with the California Law, a potential new employee's
salary history will not be used in compensation decisions.
About Us
Recognized three years in a row by Great Place to Work - and named
one of People Magazine's top 50 Companies that Care, Live Nation
Entertainment is the global leader in live entertainment and
ticketing. Our world-class portfolio reaches all aspects of the
live event and ticketing industry, from ground-breaking software in
Ticketmaster, mix of legendary venues and restaurants in House of
Blues, production leaders in Concerts, exceptional brand
partnerships in Media & Sponsorship, and unparalleled team of
artist managers in Artist Nation supported by diverse professionals
in all facets of Corporate operations.
We recognize that our most important assets are our employees, the
rock stars who keep the live experience going. Generous vacation,
healthcare, and retirement benefits are just some of the great
perks we offer to support our global workforce of more than 38,000.
For any stage in your career, our many unique benefit programs are
designed to help you live life to the fullest. We offer student
loan repayment to support recent grads, six months of paid
caregiver leave to support new parents, perks like Roadie Babies
(bring your little ones & a caretaker along with you on work trips)
and Music @ Home (stipend to cultivate your little ones' music
interest), and tuition reimbursement to fuel your ongoing
professional development. Plus, working for the world's largest
live event and ticketing company means you'll have access to free
concerts, festivals, sports games, and more through our exclusive
employee ticket concierge.
There is no bigger stage for your career. See what your future
looks like at Live Nation Entertainment.
Keywords: House of Blues, Walnut Creek , Guest Ambassador - Toyota Pavilion at Concord - Part Time, Other , Concord, California
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